FAQ

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

- WE ACCEPT ALL MAJOR CREDIT & DEBIT CARDS, WHEN CHECKING OUT, YOU WILL SEE A FULL LIST OF AVAILABLE PAYMENT OPTIONS. 

 

DO YOU HAVE GIFT CARDS?

-WE DO OFFER GIFT CARDS, UNFORTUNATELY NOT AT THE MOMENT. WE'LL LET YOU KNOW AS SOON AS THERE LIVE.

 

HOW DO ALL T SHIRTS FIT?

-OUR T SHIRTS HAVE A TRUE-TO-SIZE FIT WITH A SLIGHTLY RELAXED FEEL FOR EVERYDAY COMFORT. WE PROVIDE SIZE GUIDES ON EACH PRODUCT PAGE FOR A BETTER IDEA.

 

CAN I CHANGE THE ADDRESS ON MY ORDER?

-IF YOUR ORDER HASN'T SHIPPED YET, WE MAY BE ABLE TO UPDATE SHIPPING ADDRESS. PLEASE CONTACT US AS SOON AS POSSIBLE AT LOTSSYSTUDIOS@GMAIL.COM WITH YOUR ORDER NUMBER.

 

HOW DO I APPLY PROMO/DISCOUNT CODES?

-ANY PROMO/DISCOUNT CODES WE OFFER WILL BE ANNOUNCED ON OUR WEBSITE AND ACROSS OUR SOCIAL MEDIA PLATFORMS. BE SURE TO FOLLOW US SO YOU DON'T MISS OUT.

 

WHY WAS MY ORDER CANCELED?

-WE DO NOT CANCEL ORDERS UNLESS THEY ARE FLAGGED AS FRAUDULENT. PLEASE DOUBLE-CHECK ALL DETAILS BEFORE PLACING YOUR ORDER.

 

WHAT IF MY PACKAGE HAS BEEN LOST?

-WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES ONCE THEY HAVE BEEN SHIPPED. IF THIS HAPPENS, PLEASE REACH OUT TO US--WE'LL DO OUR BEST TO HELP. IN SOME CASES, WE MAY OFFER A DISCOUNT TOWARD YOUR NEXT PURCHASE AS A COURTESY.

 

CAN I EXCHANGE MY ITEM?

-FOR HYGIENE AND QUALITY REASONS, WE DO NOT OFFER EXCHANGES ONCE A PACKAGE HAS BEEN OPENED OR THE ITEM HAS BEEN TRIED ON. PLEASE REFER TO OUR SIZE GUIDE BEFORE ORDERING TO ENSURE THE BEST FIT.

 

FOR FURTHER QUESTIONS PLEASE CONTACT US AT LOTSSYSTUDIOS@GMAIL.COM